Returns & Exchanges
At Balmbare, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and gently used products. Our goal is to ensure your skincare journey is as seamless as possible, from purchase to potential return.
Initiate Your Request
Log into your Balmbare account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring the products are secure to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing