Frequently Asked Questions
Everything you need to know about your Balmbare experience.
Are Balmbare products suitable for sensitive skin?
Yes, all our formulas are dermatologist-tested and crafted with clean, non-irritating ingredients specifically chosen to be gentle on sensitive skin types.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not completely satisfied with your purchase, you can return the product for a full refund, even if it has been opened.
Are your products cruelty-free and vegan?
Absolutely. Balmbare is proud to be 100% cruelty-free and vegan. We never test on animals, and we do not use any animal-derived ingredients in our formulations.
Can I change or cancel my order after it has been placed?
We process orders quickly, but we will do our best to accommodate changes. Please contact our support team within 1 hour of placing your order to request a modification.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.